Monday, November 26, 2007

Nortel Grants RSI Compatible Product Designation for Emergency Notification Software

OSHAWA, ONTARIO, CANADA – November 26, 2007 - Resource Software International Ltd. (RSI) announced today general availability of tools OSN (On Site Notification) software for Nortel SRG and BCM platforms . RSI recently completed a thorough testing in Nortel labs and was granted Nortel Compatible Product status on Nortel SRG 50 Rls 3.0.

“The launch of tools OSN is part of our strategic objective to offer customers the very best compatible solutions for Nortel telephony platforms through mutual co-operation with Nortel, development and strategic acquisitions.”, said Rito Salomone, President of RSI. “We are delighted to offer Nortel SMB customers peace of mind in emergency situations.”

tools OSN is a unique application designed specifically to work with Nortel BCM and SRG environments to watchdog the system. Valuable time is often lost in trying to locate the individual that placed an emergency call. tools OSN can broadcast E911 notification to telephone sets, email or network computers regardless of the type of emergency or crisis. Seconds can make the difference in saving lives, property and money when dispensing critical information and responding to emergencies. tools OSN may be configured with Public Safety Access Point information. The PSAP information can be delivered via email to authorized response personnel.

For more information, visit our Nortel Compatible Products ( website.

About RSI

Founded in 1990, Resource Software International Ltd. is a developer, manufacturer and distributor of leading edge computer telephony management solutions. The company offers a wide range of other products including: call accounting, hotel/motel management, carrier comparisons, invoice analysis, telemanagement and rebilling outsourcing services. RSI has distributors in North America, Europe, Caribbean and Middle East.

Information about RSI, its products and the company's maintenance program can be found on the World Wide Web at

Wednesday, November 7, 2007

RSI Offers Call Accounting by MAC Address

Many call detail logs from modern appliances and communication servers now include MAC Address and IP Address as source and/or destination details. This is a deviation from the extension and trunk line information that was generally provided by traditional digital telephone systems.

RSI offers Shadow CMS with sophisticated data parsing technology which allows the software to store and process new IPDR and IP-like call detail records. Reports can now be processed by Originating IP and/or MAC Address for true accountability. Results can even be rolled up by cost center, department or division.