Tuesday, April 27, 2010

RSI Offers Inbound Screen Pop for Avaya IP Office

RSI Visual Rapport Desktop Console enhances Avaya IP Office capability to provide inbound screen pops to Microsoft Outlook 2007, Salesforce.com, SalesLogix and many other popular CRM applications.

RSI Visual Rapport Desktop Console is an intuitive integrated visual communication console that not only provides screen pops, but also offers real time employee telephone presence, instant messaging, emailing, call logging and file transfer within the single application. Visual Rapport Desktop Console also offers seamless integration to various communication access points under one umbrella enhancing real time business productivity.

Please take a minute and follow the Visual Rapport Desktop Console - Avaya hyperlink to access to latest product brochure.

RSI’s Visual Rapport Desktop Console and Call Accounting Software applications (Shadow CMS and Revolution Web Call Accounting) are Avaya Compliant Tested and Avaya Nortel Compatible for various Avaya and heritage Nortel platforms.


Visit http://www.telecost.com/avaya for more great products for Avaya and legacy Nortel platforms.

Tuesday, April 13, 2010

RSI Exhibiting Call Accounting for Every Enterprise at InAAU

OSHAWA, ONTARIO -- Resource Software International Ltd. (RSI) - an international developer and manufacturer of total unified communication management solutions, is exhibiting at The Art of Evolution/Global Connect 2010: on April 18-22, 2010 at the Colorado Convention Center, Denver. RSI will showcase a broad range of scalable total unified communications management solutions for Avaya and heritage Nortel users, including call accounting, hotel billing, emergency notification, presence consoles and switch administration software that are Avaya Compliant and/or legacy Nortel Compatible.

"RSI is excited to demonstrate a broad spectrum of applications tailored for Avaya and legacy Nortel customers." said Rito Salomone, President. "We are celebrating our 20th anniversary of delivering our mutual customers with compliant and compatible communication management solutions that help managers get answers about the lifeline of their business. Our innovative multi-platform solutions offer customers a sensible alternative to rip and replace strategies.”

RSI will exhibit three flavors of call accounting enterprise grade, browser based SME and SaaS to satisfy the needs of customers with Avaya and legacy Nortel gear in various industry segments including hospitality, retail, health care, professional, government and education.

RSI will also demonstrate our latest call center reporting, presence console, emergency notification and switch administration software for Avaya IP Office, BCM, Aura CM, CS 1000, One-X, Norstar and SCS.

Visitors can also learn more about the benefits of our applications for the combined Avaya and legacy Nortel portfolio by visiting booth 835.
The Art of Evolution/Global Connect 2010 brings together more than 4,000 communications technology professionals from around the world for the first-ever event focused specifically on Avaya and heritage Nortel solutions.

About RSI

Celebrating 20 years of excellence, RSI is a developer and manufacturer of leading-edge communications management solutions. RSI offers a wide range of products including: call accounting, hotel/motel billing, call center reporting, internet usage, mobile tracking, emergency notification and switch administration. RSI has distributors in North America, Europe, Asia, Australia, Caribbean and Middle East.

Rana Banik,
Director of Sales,
40 King Street West,
Suite 300
Oshawa, Ontario.
L1H 1A4

Phone: 905 576-4575
US: 718 701-0945
Fax: 905 576-4705
Web: www.telecost.com