Thursday, March 24, 2011

RSI President Rito Salomone to Speak at Avaya IAUG Conference 2011

Resource Software International Ltd. (RSI) President, Rito Salomone will be speaking at IAUG. The presentation will provide insight on scalable communication management solutions for every enterprise.

WHEN
IAUG Global Conference 2011
May 22, 2011
Caesars Palace
Las Vegas, Nevada



Total Unified Communication Management for Every Enterprise

The session offers a broad look at the usage of communication facilities and their impact on business productivity. Administrators learn how to employ a total unified communication management system that can curb misuse, reconcile fixed and mobile expenses, highlight detrimental quality of service, discover system hacks and manage the health of their communication network. Powerful tools will be demonstrated that harness communication metrics to track, monitor and manage facilities resulting in a more dynamic, responsive and productive communication ecosystem.

DETAILS

Session Number: 10008
Track: Unified Communication/Messaging/Collaboration
Sub-Categorization: UC Management Solutions
Session Type: General Sessions
Presenter: Rito Salomone (Subscriber Members)
Time(s):Sun, May 22, 2011 (02:15 PM - 03:15 PM)
Professional Roadmap: Managerial, Operational, Administrative
Experience Level: Basic/Introductory Overview, Technical
Category: Administration
Objective #2: Discover what communication tools can be employed to identify and prevent system hacks, detrimental quality of service and bottlenecks.
Objective #3: Recover lost revenue through the systematic reconciliation of telecom invoices, curbing of misuse and procurement of favorable services.
Presentation History: This is a first-time presentation

Revolution Web Call Accounting Compliant With Avaya IP Office 7.0

It is with great pleasure we present Resource Software International Ltd. (RSI) with this Avaya DevConnect Compliant Award for successful compliance testing with Avaya Inc.'s Avaya IP Office 7.0(3).

RSI Revolution Web Call Accounting  has been compliance tested by Avaya's DevConnect Technical Team and has been officially accepted as compliant on 11/22/2010. The Avaya DevConnect Compliant Award is now valid, based on the stated version of each party's solution.

Avaya is committed to providing its customers with solutions that are fully compatible with the Avaya IP Office 7.0(3). With this successful Compliance testing, Avaya provides customers the assurance of successful product interoperability. By continuing to pursue improvements in product integration, we offer a more cost effective, integrated solution to our customers.

Please look to the Avaya DevConnect Program for continued marketing and development support of your product in conjunction with Avaya Inc.'s Avaya IP Office 7.0(3).

Avaya Inc.

RSI Shadow CMS Enterprise Call Accounting Rated Compliant With Avaya IP Office 7.0

Resource Software International Ltd. (RSI)

It is with great pleasure we present your company with this Avaya DevConnect Compliant Award for successful compliance testing with Avaya Inc.'s Avaya IP Office 7.0(3).

Your company's Shadow Call Management Software has been compliance tested by Avaya's DevConnect Technical Team and has been officially accepted as compliant on 11/22/2010. The Avaya DevConnect Compliant Award is now valid, based on the stated version of each party's solution.

Avaya is committed to providing its customers with solutions that are fully compatible with the Avaya IP Office 7.0(3). With this successful Compliance testing, Avaya provides customers the assurance of successful product interoperability. By continuing to pursue improvements in product integration, we offer a more cost effective, integrated solution to our customers.

Please look to the Avaya DevConnect Program for continued marketing and development support of your product in conjunction with Avaya Inc.'s Avaya IP Office 7.0(3).

We look forward to continuing our joint success in the future. Again, Congratulations!

Sincerely

Dan Fusco
DevConnect Program
Avaya Inc.

Wednesday, March 9, 2011

Who is Resource Software International Ltd. (RSI)?

Founded in 1990, RSI develops and manufactures a broad range of total communication management solutions including call accounting, hotel billing, CRM integration, mobile tracking, presence console, hosted services and multi-vendor management. RSI provides products, training and resources that manage, control and reduce the expense of their communication ecosystem.

Tuesday, March 8, 2011

Digium Expands AsteriskExchange with Shadow CMS Enterprise Call Accounting

Mar 08, 2011 (Close-Up Media via COMTEX) -- Digium announced it is adding a new listing category to AsteriskExchange dedicated to custom applications for Switchvox, the company's line of VoIP business phone systems.

According to a release, Switchvox creates custom applications. To jump-start the development and promotion of the Switchvox Solutions category and the AsteriskExchange, the standard fees are being waived for all Asterisk and Switchvox-related listings. AsteriskExchange is a marketplace.


"An important differentiator for Switchvox is our XML-based Extend API, which makes it easy for developers to integrate Switchvox with any web application, and that ultimately benefits the customer by giving them access to a broader range of customized features and add-ons," said Leslie Conway, vice president of global marketing at Digium. "Adding a special Switchvox category in AsteriskExchange makes it easier for end users to find the applications they need." Initial Switchvox applications are available now through the AsteriskExchange, such as Microsoft Dynamics CRM integration solution created by Stauffer Technologies, a Switchvox reseller and Digium certified partner.

"We're excited to have a place to showcase our custom integrations and to offer a solution that we know will benefit other companies," said Ken Stauffer, owner of STI. "Switchvox is an important part of our portfolio and extending its functionality helps us deliver increased value to our customers." Other applications include: -Connect CRM: CRM Integration by Dynamic Solutions Group -Cabmate Integration: Call Center System Integration for Yellow Cab by Dynamic Solutions Group -Shadow CMS Enterprise: Call Accounting Software by Resource Software -StarCONNECT: Auto-Dialer/Appointment Reminder by Starnet Data Design Digium is an open source alternative to communication providers.

Monday, March 7, 2011

RSI Attending the Avaya PCC Spring Conference 2011

The Partner Community Council is a forum of Avaya authorized partners and Avaya employees, working to leverage the powerful synergy across Avaya comprehensive Enterprise Solution set.

Why attend?
•Speakers will share up-to-date information about products and services as well as Avaya's corporate direction and goals.

•This is a great opportunity to interface directly with Avaya executives.

•The conference allows you to work with peers from other channel partners, who experiences common challenges, to jointly resolve issues, make improvements and share best practices.

Details:
PCC Spring Conference
March 28 - 30, 2011
Greenville, South Carolina

Visit the website:
http://pccamericas.org/greenville2011/

Thursday, March 3, 2011

Shadow CMS Enterprise Call Accounting now available through AsteriskExchange

Asterisk is the world’s most popular open source telephony engine. AsteriskExchange™ is the online marketplace for products built on or integrated with Asterisk. Digium will promote the AsteriskExchange™ to new and existing Asterisk users, resellers and integrators through a combination of email and social media marketing, targeted online advertising, advanced search engine optimization and direct links from our high traffic Digium.com and Asterisk.org sites.

Shadow CMS Enterprise is a total communication management solution that consolidates communication usage data to assist managers in monitoring, controlling and migrating infrastructure. Communication facilities are the lifeline of most successful businesses and often the most taxing expenditure. Often managers are unaware of misuse, erroneous telecom billing, detrimental quality of service and or system hacks that can cause irreparable damage to the reputation of the organization and its bottom line. The old adage rings true – you cannot manage what you cannot measure! SHADOW CMS Enterprise is the watchdog of your communication network by analyzing call accounting records to pinpoint system bottlenecks and ensure communication flow.

Visit our listing on AsteriskExchange here

Or visit our website http://www.telecost.com