Founded in 1990, Resource Software International Ltd. (RSI) is a leading developer, manufacturer and distributor of a broad range of total unified communication management solutions for every enterprise. RSI specializes in harnessing telecom metrics to track, monitor and manage the performance of network facilities resulting in a more dynamic, responsive and productive communication ecosystem. We offer a wide range of products including call accounting, hospitality management, real-time dashboard, CRM integration, presence console and mobile tracking.
As of August 5, 2012, RSI is partnering with Avaya DevConnect to bring some of our most popular Avaya Compliant solutions to Avaya customers. RSI and Avaya have selected three core solutions as primary offerings including Shadow CMS Enterprise, Revolution Web Call Accounting and Shadow Real Time Dashboard. These products are deemed Avaya DevConnect Select Products and orderable using Avaya part numbers from Avaya and Avaya Connect Partners.
RSI Avaya Business Partners that require our complete spectrum of total unified communication management solutions are encouraged to continue contacting us directly. This added Avaya DevConnect Select Products layer allows Avaya Connect Partners the freedom to choose the best way of doing business with RSI. Contact us about our entire Avaya Compliant offerings portfolio, heritage Nortel compatible products and/or multi-vendor solutions.
For more information, visit www.telecost.com