The Internet of Everything (IoE) continues to bring together people, processes, data and things to enhance the relevancy of network connections. As a member of the Cisco Solution Partner Program, RSI is able to quickly create and deploy solutions to enhance the capabilities, performance and management of the network to capture value in the IoE.
“RSI is a developer of business analytics solutions that help Cisco customers examine their collaboration ecosystem to more accurately gage performance and increase productivity.”, said Rito Salomone, president of RSI. “We offer tailored solutions that undergo independent verification testing giving our mutual customers maximum interoperability assurance. Cisco customers can enjoy a consolidated collaboration management experience for call detail, conferencing, video, messaging and quality of service for the entire ecosystem.”
Shadow CMS Enterprise enables organizations to unify communication facilities under one umbrella and consolidate communication metrics (inc. call accounting, call center (UCCX), Jabber, WebEx and quality of service) to effectively manage their entire ecosystem on premise or in the cloud. Shadow CMS Enterprise collaboration management software can pinpoint bottlenecks, highlight suspicious activity, reconcile billing invoices, help formulate migration strategies, consolidate and control communication spend.
The Cisco Solution Partner Program, part of the Cisco Partner Ecosystem, unites Cisco with third-party independent hardware and software vendors to deliver integrated solutions to joint customers. As a Preferred Solution Partner, RSI has achieved Cisco compatibility certification on at least one solution, and can provide its customers with 24-hour, 7-days-a-week customer support. For more information on RSI Shadow CMS Enterprise, go to: Cisco Marketplace.
Resource Software International Ltd. (RSI)
Phone: 905 576-4575
Oshawa, Ontario, L1H 1A4